Frequently Asked Questions

What is Prism Balloons?

Prism Balloons is a balloon decor and styling LLC. We focus on helping design and create beautifully decorative pieces with our selection of latex and foil balloons. We offer props for renting to enhance balloon decor such as a balloon hoop or arch.

Do you offer other services such as tables, chairs, flowers, photo booths or tents?

No, we do not offer these services, but can partner with your other vendors to create a seamless event.

Where are you located?

We are based in Davenport, Florida. We can provide services throughout the state for additional travel fees outside of the Orlando metro area.

How do I secure a custom service date?

No service or blocking of dates will occur until a 50% retainer is paid. Should an event occur within 7 days or less, a 100% payment is required at time of booking.

Can you use our balloons?

In order to give you high quality and beautiful looking balloons, we purchase balloons from major balloon brands due to their production standards and well-finished product. Through experience, we can attest balloons bought from stores such as Amazon, Party City or any big-box stores do not have the same quality. Therefore, we will not use any balloons in which we didn’t purchase ourselves.

What is your response to Covid-19?

The safety of our team and that of our clients is paramount! Any member of our team visiting your place of residence or event space is fully-vaccinated and will wear a mask as necessary.

Are you insured?

Yes, we are fully licensed and insured.

Do you have a refund policy?

Yes, please see our policies here.